Apply

Team Lead — Customer Support (eCommerce) / Shift In-Charge

First name

Last name

Phone

No match

How many years of experience do you have in a Team Lead, Shift In-Charge, or Assistant Manager role?

Less than 2 years

2–3 years

4–5 years

More than 5 years

How many years of professional experience do you have in BPO or Customer Support operations?

Less than 5 years

5–6 years

7–8 years

More than 8 years

Do you have at least 2 years of experience in eCommerce, quick-commerce, marketplace, or online pharmacy operations?

Yes

Which CRM or ticketing platforms have you used?

Zendesk

Freshdesk

Salesforce

Other

None

How would you rate your spoken English communication skills?

Basic

Intermediate

Professional

Excellent

Have you managed a customer support team handling both voice and chat interactions?

Yes

Do you have previous customer support experience with any of the following companies?

Amazon

Flipkart

Tata 1mg

PharmEasy

Myntra

Swiggy

Zomato

None

Other

Are you currently based in Kollam or willing to relocate to Kollam, and are you comfortable working rotational shifts, including weekends?

Yes

How soon are you available to join us?

Immediately

30 days

60 days

CV / Resume

Please upload your updated CV.

Accepted: pdf, doc, docx

I declare that the information I have provided is true and complete to the best of my knowledge. I understand that any false information may result in my application being rejected or, if employed, my employment being terminated.

Cancel